Keynotes Speakers:

Empresas oradoras

Después de exitosas ediciones del más reconocido roadshow mundial de Shared Services, llega a Colombia el primer encuentro de ejecutivos de Servicios Compartidos del país para debatir:

  • Retomada de la competitividad en el escenario post crisis
  • Creación de una cultura orientada a la prestación y excelencia en servicios
  • Extensión de la contribución del Shared Services Center en la cadena de valor de la compañía
  • Procesos vs. Personas: sepa dónde debe estar el equilibrio de su enfoque de gestión

Estructura para calentar la interacción:

  • BENCHMARK SESSION: ¡Encuesta en vivo!
  • SPEED NETWORKING: Debate informal sobre 4 temas críticos de los Shared Services Centers
  • QUICK SESSION: 30 ideas en 30 minutos: un rápido brainstorming de ideas para mejorar sus operaciones
  • NETWORKING COCKTAIL: una esta de bienvenidas en la primera noche del encuentro
  • ROUNDTABLES con debates de cuestiones impositivas y outsourcing en Servicios Compartidos

Ponencia Internacional

  • Oi TELECOM, BRASIL

Tres workshops especiales:

3 workshops enfocados en la tercerización de distintos procesos de la compañía

  • Workshop A: Construyendo una Organización de Servicios Compartidos y desarrollando una Cultura de Servicio
  • Workshop B: La transición de un CSC in-house para un exitoso BPO
  • Workshop C: Flexibilización de la supply chain management através de estrategias de tercerización

Opinión de quién participó de la conferencia anterior

“El mejor encuentro de Centros de Servicios Compartidos que yá participé.“
J.A.F., Director de Shared Services - DOW Chemicals

Shared Services & Outsourcing Network (SSON)

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SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »

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